✨Everything you need to know:
Frequently asked questions
Starting therapy can naturally bring up lots of questions or uncertainty, especially if it’s your first experience of counselling.
Below are some of the questions I am most commonly asked, however if there is anything else you would like to know, please feel free to get in touch 🤍
Starting Therapy
How do I know if therapy is right for me?
Therapy can be beneficial for many different reasons — whether you are struggling with anxiety, overwhelm, relationships, low mood, stress, self-esteem or simply feeling stuck.
You do not need to be in crisis or have a “big enough” reason to reach out for support.
What happens during the first session?
The first session is simply an opportunity for us to begin getting to know one another and exploring what has brought you to therapy.
There is no pressure to share everything immediately and we move entirely at a pace that feels comfortable for you.
What if I don’t know what to talk about?
You do not need to arrive at therapy with everything figured out or know exactly where to begin. Many people come to therapy simply knowing that something feels difficult, overwhelming or emotionally heavy.
Therapy is a collaborative space and we can work through things together at your own pace.
Do I need a specific reason to come to therapy?
Not at all. Some people come to therapy with a very specific issue they would like support with, whilst others simply feel emotionally overwhelmed, stuck or unlike themselves.
Therapy can provide space to explore whatever may be going on for you without judgement or pressure.
How often should sessions be?
Weekly sessions are usually most beneficial initially, as this helps create consistency and allows the therapeutic relationship to develop naturally.
However, therapy should also feel manageable and realistic for you, so this is always something we can discuss together.
Heald Therapy Sessions
How long are sessions?
Standard therapy sessions are 50 minutes long.
Do you offer online sessions?
Yes — I offer both online and face-to-face counselling sessions.
Online sessions via Zoom, Microsoft Teams & video-call are available and allow flexibility for clients across the UK.
What approaches do you use?
I work integratively, meaning I draw from different therapeutic approaches depending on your individual needs and the work we are doing together.
My core approach is Person-Centred Counselling, whilst also integrating elements of CBT, DBT and Psychodynamic approaches where appropriate.
Is therapy confidential?
Confidentiality is an incredibly important part of therapy and everything discussed within sessions is kept private and confidential.
There are some rare legal and ethical limitations to confidentiality surrounding serious risk of harm or safeguarding concerns, which will always be explained clearly during our initial work together.
Can i message between sessions?
Whilst I may not always be able to provide therapeutic support outside of sessions, practical communication around appointments or scheduling is absolutely welcome.
Any boundaries around contact between sessions will always be discussed openly and clearly.
Fees & Practical Information
How much are sessions?
Standard 50-minute counselling sessions are £60.
I also offer discounted rates for students and trainee counsellors. Please feel free to get in touch for further information.
How do payments work?
Payment is required 48 hours prior to your appointment in order to secure your session.
Further details around payment arrangements will always be discussed clearly before beginning therapy.
What is your cancellation policy?
If you need to cancel or rearrange a session, I kindly ask for at least 24 hours notice where possible.
Late cancellations or missed appointments may still be charged due to limited availability.
Do you work with employers or organisations?
Yes — I also work with organisations and employers supporting individuals who may benefit from therapeutic support.
Please feel free to get in touch to discuss this further.